Start with the Contract and Possession Record

There is no single handover pack that fits every transaction. Build your checklist from the signed sale agreement, payment status and project communications. The core file may include the handover or acceptance record, a statement of keys and access devices, parking and storage allocation, meter details and a list of items delivered with the unit. Use the MKDXB property directory to keep the project reference consistent across your records.

• Use the signed agreement as the document baseline
• Record every key, card, remote, parking bay and storage space
• Confirm meter and possession details in writing

Collect Unit, Warranty and Operating Information

Ask for the unit plan or relevant as-built information available to the buyer, the agreed specification, appliance and equipment manuals, warranty details, and contacts for reporting defects. For managed buildings, request the applicable building or community rules, move-in procedures, emergency contacts and facility-access instructions. The MKDXB developer directory is useful for identifying the project party, while the binding source remains the issued project documentation.

• Collect plans and specifications that apply to the delivered unit
• Keep manuals, warranties and defect-reporting contacts
• Request building rules, move-in procedures and facility instructions

Separate Handover from Ownership and Clearance Status

Physical possession, registration status and financial clearance are related but not identical. Depending on the transaction, check the relevant ownership or registration document, developer clearance, payment statement, service-charge position and any mortgage or bank release requirement. Do not assume a key handover proves every registration step is complete. To organise a transaction-specific document review, contact MKDXB before signing the final receipt.

• Check possession, registration and clearance as separate workstreams
• Match payment and service-charge records to the correct unit
• Confirm any mortgage or release steps with the relevant parties

Create One Searchable Handover File

Save signed records, plans, warranties, snag lists, rectification responses, invoices and correspondence in clearly named folders. Record the date received and the issuing party for each document, and keep original files rather than screenshots where possible. A simple index helps the owner find evidence quickly when arranging repairs, resale, leasing or future building communication.

• Keep original issued files and signed copies
• Record issuer and receipt date for every document
• Index the file for maintenance, leasing and future resale