Identify the Exact Unit and Offer

A reservation payment should be tied to a clearly identified unit, not only to a project name. Confirm the building or phase, unit number, property type, floor, stated area, view or orientation, listed price, payment plan and every incentive in writing. Compare the offer with the live inventory on the MKDXB properties page before treating a sales summary as final.

• Match the receipt to one identified unit
• Record every incentive and condition
• Check that price and payment plan agree across documents

Verify the Developer and Payment Destination

Confirm who is legally receiving the money and why. For an off-plan purchase, verify the developer, project registration and project escrow details through official channels; do not transfer funds to a broker’s personal or operating account. Use the MKDXB developer directory to review the developer and connected live projects, then match the beneficiary name and account information to the official payment instructions.

• Verify the developer and project
• Pay only through documented official channels
• Keep the transfer record and receipt

Read Refund and Cancellation Wording

The words refundable, non-refundable and subject to approval can lead to very different outcomes. Read what happens if the developer rejects the booking, the requested unit changes, finance is unavailable, the buyer misses a deadline or the SPA differs from the sales offer. The broader off-plan buying checklist explains why resale, finance and handover assumptions should be reviewed before booking.

• Do not rely on verbal refund promises
• List every cancellation trigger
• Check what happens if the SPA differs from the offer

Confirm the Next Documents and Deadlines

Ask when the reservation form, receipts, SPA and interim registration documents should be issued, and who is responsible for each step. Record payment deadlines, signing deadlines, registration requirements and the contact point for corrections. If any material term is unclear, pause and book a consultation before making a payment that may be difficult to reverse.

• Request a written document timeline
• Check names and unit details before signing
• Pause when a material term remains unclear